News and Insights

Expert views on industry developments and regulatory changes

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Insights

5 Drivers Determining the Future of the Energy Sector

Wed 03 Jul 2019

Climate change, customers, regulation, technology, skills and workforce. Those are the five pillars Utility Week believes underpin the future of utilities, leading to the radical transformation of the sector by 2050.

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Insights

Pensions and Pathways

Mon 10 Jun 2019

Why the Retirement Outcomes Review is all about effective customer communication. We examine how pension providers are now under increasing pressure to consider the suitability of the offerings made to consumers in the wake of the Retirement Outcomes Review (ROR).

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Insights

The Best Outcome

Mon 10 Jun 2019

Proving suitability under Defined Benefit pension transfer reforms. Transferring has been a popular choice but the advice provided to consumers on transferring out of a defined benefit (DB) pension to a defined contribution (DC) scheme is an area that has come under considerable scrutiny from the FCA. 

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Events

Complaints Handling Strategies for Consumer Credit Firms

Mon 29 Apr 2019

Our roundtable will discuss a range of defence strategies that consumer credit firms can adopt to ensure they are well equipped to deal with current challenges, as well as developing a futureproof approach to their business operations.

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Insights

Under Water: How Ofwat has increased the pressure on water companies to perform

Thu 25 Apr 2019

Ofwat’s Price Review 2019 (PR19) was always going to be a much tougher exercise for the water companies than it was four years ago with PR14. We look at how water companies are reacting to this pressure. 

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Insights

A Means to an End: Do customers really consider their long term ability to repay?

Fri 15 Mar 2019

We review the current state of the mortgage market and look to a future full of change for both customers and providers alike. 

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