Terms of Use

These terms of use are applicable to each and all of the websites www.equinitipensionsolutions.com and www.hazellcarr.com and  (the “Sites”), operated by Equiniti Services Limited (“Equiniti”). By using the Sites you are agreeing to be bound by these terms of use (as amended from time to time) and the uses we make of data relating to you (as described below). If you do not agree to the terms of use then you must not use the Sites.

Limits on Use

You may not use the Sites, or services offered on or through them, for personal gain and you may not sell or provide to any third party, or otherwise profit from, any of the services or information (nor any modification, adaptation or analysis of them) available on or through the Sites.

Limited Licence

You are granted a limited licence to download the materials contained on the Sites to a personal computer, and to print a hard copy of the materials contained on the Sites, solely for your personal, non-commercial use, provided that all copyright, trade mark and other proprietary notices are left intact. Use of the materials contained on the Sites on any other internet site or other media is strictly prohibited. The grant of this limited licence is conditional upon your agreement to and compliance with all of these terms of use.

Software (if any) made available to download from the Sites is either owned by or licensed to us. You may only use such software in accordance with the end user licence accompanying that software or, where there is no such licence, you are granted a non-exclusive, non-transferrable licence to use the said software for using the Sites in accordance with these terms of use.

All rights of any sort relating in any way to the Sites (including, but not limited to, those relating to their content, branding and any services, software and other materials made available on and through them) which are not granted to you in accordance with these terms of use are hereby expressly reserved to us.

Linking to the Sites

You may establish a link to the home page of the Sites on the condition that you agree to and comply with these terms of use and, in particular, the following:

(i) you must notify us in writing at the address given below (see About Us) at least one week in advance of establishing your link;

(ii) unless we confirm otherwise to you in writing, the link must only be to the home page of the Sites;

(iii) the link(s) to the Sites will be one-way (i.e. not reciprocal);

(iv) you may not use any of our logos on your site to establish any link(s) without our prior written consent;

(v) you will not feature nor permit to be featured on the linking site(s) any material which is in any way disparaging of these Sites or Equiniti or any of the Equiniti group of companies more generally; and

(vi) we reserve the right at any time to require you to remove or modify any link(s) and you agree to do so forthwith upon our request.

Please note: By establishing any link(s) to the site you agree to comply with these terms of use.

Links to other Sites

Where the Sites contain links to third party sites you should be aware that we may not control sites reached through those links and are not responsible for the content of sites which we do not control. The existence of a link on these Sites does not imply any endorsement or approval of any goods, services, opinions or other material(s) of any sort made available on or through sites which we do not control, nor do we take any responsibility for the opinions of third parties (if any) expressed on or through such sites.

Disclaimer and Limitation of Liability

(a) You use the Sites at your own risk. The Sites, their contents, and any services provided through them are provided “as is” and without any representations or warranties of any kind, whether express or implied, and we disclaim all such representations and warranties so far as permitted by law. We do not warrant that information contained on the Sites is accurate or that any services made available through them represent best value, nor do we warrant that the Sites or any part of them will always be accessible.

(b) So far as permitted by law, we exclude all liability (whether or not caused by our negligence) for all wasted time, all loss/corruption of data, all loss of profits, opportunities, and goodwill, and for all indirect, consequential and punitive loss or damage(s) arising through use of the Sites, the information on them and any services provided through them, even if it was reasonably foreseeable or we have been made aware of the possibility of such loss/damage(s).

(c) Our total aggregate liability in respect of direct loss shall be limited to the maximum of the value of the transaction (if any) in relation to which the claim arises.

(d) Nothing in these terms of use shall limit our liability for loss or damage for death or personal injury caused by our negligence, nor for any fraudulent misrepresentation made by us or those under our control.

(e) If you are using the Sites as a consumer then nothing in these terms of use shall in any way limit your statutory rights.


If one or more of the provisions of these terms of use are at any time found to be invalid by a court, tribunal or other forum of competent jurisdiction, or otherwise rendered unenforceable, that decision shall not invalidate or void the remainder of these terms of use. These terms of use shall be deemed amended by modifying or severing such provisions as necessary to render them valid, legal and enforceable while preserving their intent, or if that is not possible, by substituting another provision that is valid, legal and enforceable which materially gives effect to their intent. Any invalid or unenforceable provision or provisions shall be severable from these terms of use so that the validity or enforceability of their remaining provisions, or the validity of the provision(s) in question in any other jurisdiction, shall not be affected.

Entire Agreement

These terms of use supersede all prior agreements, arrangements and statements (except for those for which liability is not excluded) between us, and constitutes the entire agreement between us relating to their subject matter.

Change of Terms of Use

We may alter, adapt or otherwise change these terms of use from time to time. Your use of the Sites or any service(s) made available on or through them will constitute acceptance of those amended terms of use and you should review them before conducting future transactions or making any further use of these Sites.

About Us

These Sites are operated by Equiniti Services Limited (company number: 756582) whose registered address is: Sutherland House, Russell Way, Crawley, West Sussex, RH10 1UH. Our VAT number is GB 858 7667 53.

Our normal hours of business are 9am to 5pm weekdays excluding bank holidays. You can contact us by ringing +44 (0)118 958 3683, by writing to us at Equiniti Services Limited, Sutherland House, Russell Way, Crawley, West Sussex RH10 1UH, or by using one of this site’s contact facilities.


These terms of use shall not constitute or be deemed to constitute a partnership, joint venture or contract of employment between us.

You may not assign, sub-license, sub-contract or otherwise transfer or deal in any of your rights or obligations under these terms of use without our prior written consent.

Headings in these terms of use are for convenience only and are not to be taken into account when construing these terms of use.

Governing Law

Use of the site is governed by English law, and you agree to submit any claim or dispute arising in relation to, out of, or in connection with this site (and any use you make of it or the services and/or opportunities offered through it) to the non-exclusive jurisdiction of the English courts.