News and Insights

Expert views on industry developments and regulatory changes

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Insights

Pensions and Pathways

Mon 10 Jun 2019

Why the Retirement Outcomes Review is all about effective customer communication. We examine how pension providers are now under increasing pressure to consider the suitability of the offerings made to consumers in the wake of the Retirement Outcomes Review (ROR).

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Insights

The Best Outcome

Mon 10 Jun 2019

Proving suitability under Defined Benefit pension transfer reforms. Transferring has been a popular choice but the advice provided to consumers on transferring out of a defined benefit (DB) pension to a defined contribution (DC) scheme is an area that has come under considerable scrutiny from the FCA. 

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Insights

Under Water: How Ofwat has increased the pressure on water companies to perform

Thu 25 Apr 2019

Ofwat’s Price Review 2019 (PR19) was always going to be a much tougher exercise for the water companies than it was four years ago with PR14. We look at how water companies are reacting to this pressure. 

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Insights

A Means to an End: Do customers really consider their long term ability to repay?

Fri 15 Mar 2019

We review the current state of the mortgage market and look to a future full of change for both customers and providers alike. 

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Insights

The Great Escape: how the breakout of mortgage prisoners could see lenders come under scrutiny

Thu 14 Feb 2019

New FCA measures aim to help both mortgage providers and consumers previously restricted by stringent affordability rules. 

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Insights

Adapting to a future with CMCs

Thu 14 Feb 2019

Consumer credit firms are increasingly targeted by CMCs, we explore how this adversarial relationship is changing in the face of new legislation.

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