Working with Mortgage Lenders
Equiniti Hazell Carr provide a range of services to help Mortgage Lenders increase operational resilience and adapt to changing regulatory requirements.
Services for Mortgage Lenders
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Supporting Mortgage Lenders
Mortgage lenders are facing pressures from multiple directions with increased regulatory oversight around affordability, duty of care to consumers and development of digital tools and platforms. Operational resilience is key for firms to withstand these pressures and thrive in this sector as it undergoes significant changes.
Industry Challenges for Mortgage Lenders
With increased mortgage terms and LTI’s continuing to grow reflecting wider social change there is ever more scrutiny and oversight from the FCA on complaints handling and putting consumers interests first. Technology is becoming increasingly important as a driver for change influencing the way consumers and firms interact. Digital tools will help with influencing decisions and improving communication, giving more choice and support to finding the right mortgage and reducing harm.
Industry Challenges for Mortgage Lenders
News and Views for Mortgage Providers
A Means to an End: Do customers really consider their long term ability to repay?
We review the current state of the mortgage market and look to a future full of change for both customers and providers alike.
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The Great Escape: how the breakout of mortgage prisoners could see lenders come under scrutiny
New FCA measures aim to help both mortgage providers and consumers previously restricted by stringent affordability rules.
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Why mortgage lenders are trapped in the complaints cycle
Mortgage lenders have been accused of treating complaint recording as a ‘tick box’ exercise by the FCA, we explore how they can turn this ar...
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Working with the wider Equiniti Group
Equiniti Group Solutions for Mortgage Lenders
