As the UK’s leading provider of specialist resourcing to the Financial Services sector, we have considerable experience in helping consumer credit firms to adapt to changing demands from customers and regulators alike, including consultancy, regulatory compliance training, backlog support, process improvements and customer service enhancements.
Our well-known informal discussion groups are a prime opportunity to share challenges and solutions with peers and industry experts and topics will include the following;
- Balancing affordability versus profitability
- Adapting to, and benefitting from, the new complaint rules
- Working with CMC’s
- Positive relationships with the FOS
The round table is taking place on Tuesday 13th September 2016 in central London at 9.30 for a 10am start. We expect to finish at 12.30 and, as with our previous round tables, this provides a prime opportunity to network and develop new industry contacts, share experiences, information and discuss common industry issues.
If you would like to attend our roundtable, please email firstname.lastname@example.org.