Life and Pensions Case Reviewer - £240 per day

Wed 22 Sep 2021

Case Reviewer - Cardiff for training then remote - £240 per day

One of the UK's leading providers of skilled technical resource supporting the regulatory environment are offering fantastic opportunities within the financial services industry.


The role of Life and Pensions Reviewer will be working on a project for a large UK organisation working initially out of our offices in central Cardiff for training before moving to remote working after training has been completed (3-4 weeks).

As a Life and Pensions Case Reviewer, you will:

  • Undertake a full review of servicing complaints received from customers such as delays to pension transfers
  • Determining a suitable outcome and if required redress to the customer
  • Liaising with IFA's and customer directly as appropriate
  • Writing bespoke final response letters to ensure a clear explanation of the outcome

To be a successful Life and Pensions Case Reviewer you will have the following skills and experience:

  • Strong end to end complaints experience including writing final response letters.
  • Knowledge of investment, pensions and protection products
  • Extremely professional, well presented and motivated with a strong work ethic.
  • Diploma Level 4 would be advantageous

Email your CV to cardiff@hazellcarr.com to apply for this role with the subject matter Case Reviewer