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Call Handler - Remote - £150 per day

Mon 01 Aug 2022

Call Handlers - Remote - £150 per day

One of the UK's leading providers of skilled technical resource supporting the regulatory environment are offering fantastic contract opportunity for experienced call handlers within the financial services industry working on a remote basis.

Experienced call handlers required for a new project working remotely for our client an investment management firm.

Shifts will be between 8am-6pm Monday to Friday

Initial 6 week contact but likely to extend

As a Call Handler, you will undertake the following duties:

  • Be responsible for assisting with inbound calls relating to customer queries around their investment product
  • Assist customers as efficiently as possible with their enquiry and undertake any associated administrative activity
  • undertake general administration such as valuations, sending out documentation  or updating personal details
  • Be confident to have difficult conversations and sensitive conversations.
  • Ensure all work is carried out in line with applicable regulatory and legislative requirement. 

To be considered for the role of Call Handler you will possess the following attributes and abilities:

  • Strong customer service or call handing experience
  • Excellent communications skills and ability to be able to empathise with customers
  • Attention to detail and ability to manage sensitive information 

Email your CV to vacancies@hazellcarr.com to apply for this role with the subject matter Call Handler - Remote