Our story

Our story started in 1997, and we've come a long way since then. Join us for the next chapter


Equiniti Hazell Carr is now one of the most respected and trusted companies working in the marketplace.

As a company we have provided a huge variety of services to the UK’s Top 10 blue chip insurers and banks, including PPI Complaint handling.

Blue chip businesses expect blue chip service, and we're proud to deliver to an exceptional standard. Our customer service and complaint handling expertise provides regulated and compliant end results. We pride ourselves on providing the most experienced actuarial services in the industry, along with exceptional compliance and pension administration services.

What’s more, over time, we’ve built up an exclusive Academy Solution which offers our clients a cost-effective solution to temporary staff resourcing, by offering a pool of high calibre, trained and motivated graduates for temporary resourcing needs in an everchanging climate.


In early 2013 the individual businesses within the Equiniti Group are rebranded to provide clarity and consistency in the marketplace. Hazell Carr retains its trusted trading name, but adopts the Equiniti Group's visual identity becoming Equiniti Hazell Carr.


Advent International creates the Equiniti Group.

The Equiniti Group can boast that it provides specialist business service support to 50% of the FTSE 100.


Hazell Carr and the Xafinity Group are acquired by Advent International.


Hazell Carr is bought by the Xafinity Group.


The company begins to diversify into new business areas, offering third party administration, actuarial services, consultancy, regulatory review, resourcing and outsourcing.


Hazell Carr is established as a direct result of regulated businesses undergoing the compulsory SIB Pensions Review. The company's founders (Graham Hazell, David Carr and John Edwards), correctly predict that the SIB Pensions Review will result in a need within the industry for qualified, professional staffing resource, and Hazell Carr is founded to service this need.

The company's ethos of professionalism, combined with the provision of high quality, bespoke systems delivered by a high-performing team, means that Hazell Carr rapidly becomes the UK’s largest provider of specialist review and support services to the financial services and regulated industry.

Get in touch

Find out more about how Equiniti Hazell Carr can help your business

Call us on 0118 951 3971